Wholesale Information
If you own a retail establishment and would like to gain access to our wholesale website please follow the instructions below. Questions? Please contact us at 770-338-1388. We will be happy to assist you

Setting up your wholesale account is simple! Create a "login" and enter your customer contact information on this site, then give us a call and we will give you access to our wholesale store. Please have the following information ready when you call.

• Store Name
• Contact Information
• Tax ID #

Phone: 770-338-1388
E-mail: cookiequestions@sistersgourmet.com

WHOLESALE SHIPPING INFORMATION

Sisters Gourmet is located in Winder, Georgia, just outside of Atlanta. We ship Monday through Friday via FedEx Ground. All in-stock orders should be received within 7 to 10 business days. Orders placed for in-stock items before 12 p.m. EST have the option of being sent FedEx Express for an additional charge. Should you wish to track your package online, simply call our shipping department for a tracking number. There is an additional cost to ship to either a residential or rural address. Should you require your order to ship via a carrier other than FedEx, please contact our shipping department at 770-338-1388. Shipping outside the 48 contiguous U.S. states? If you are shipping to Alaska, Hawaii, Puerto Rico, or internationally, please complete your order and submit for processing. A customer service representative will contact you within 48 hours to provide you with accurate shipping costs. If you would like a quote for shipping to Alaska, Hawaii or Puerto Rico prior to submitting your order, please call us at 770-338-1388.

SUMMER SHIPPING
:

During the summer months, please allow your mixes to sit at room temperature for 24 hours before using. Sometimes the baking chips will soften a little during transit, but they will re-harden if they are allowed to cool back down.

HOLIDAYS
If you would like to inquire about shipping availability for a specific holiday or expedited shipping, please call us at 770-338-1388.

WHAT ARE YOUR STANDARD TERMS?

All wholesale orders require a 4 case minimum. All mason jars must be ordered in even case quantities. Initial orders are shipped prepaid with Visa, MasterCard, American Express, Discover, or check. We do not accept COD orders. Net 30 credit can be applied for after two orders within one year by contacting our Sales Department for application process.

WHAT IS THE SHELF LIFE?
Our gourmet mixes are best if enjoyed within one year. Products are coded with an expiration date.

WILL I GET EXACTLY WHAT IS PICTURED?

Sometimes fabric and ribbon manufacturers discontinue designs and we have to switch to a similar design. Fabric and ribbon styles may vary on the product you receive.